What Customers Should Know

  • Make your Service Visit at Russell Barnett Automotive Family a Good One
    Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that wil...
    Published on: Apr 07, 2019
  • No Yolk! Rotten Egg Smell (Sulfur Smell Causes)
    The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can...
    Published on: Sep 08, 2019
  • The Byte Stuff (Your Vehicle's Computers)
    Nobody has to tell you that computers are a part of so many things in our lives.  Smartphones, kitchen appliances, vacuum cleaners, televisions.  You name it—it has a computer in it.&n...
    Published on: Jan 05, 2020
  • THE IMPORTANCE OF VISIBILITY (Cleaning Vehicle Glass)
    We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing.  And not being able to see a thing when we're driving?  Not a...
    Published on: Jan 26, 2020
  • DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)
    A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of...
    Published on: Feb 02, 2020
  • Chilly Warning (Diagnosing a Noise in Cold Vehicle)
    When the weather gets colder, sometimes the noises your vehicle makes will change.  For example, you may notice a whining sound when you get going in the morning.  It may go away when the ve...
    Published on: Feb 09, 2020
  • When "Oh, no!" Turns Into, "All right!"
    Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you'...
    Published on: Mar 01, 2020
  • Tacky or Techie? The Tachometer.
    There's a gauge that many vehicles have that says RPM on it.  And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to...
    Published on: Mar 15, 2020
  • Wash Me, Wash Me Right (How to Wash a Vehicle)
    Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt.  When warmer weather comes around, some of us are bound and determined to wash our own ...
    Published on: Apr 12, 2020
  • H20 No! (Driving Through Standing Water)
    In a year marked by unusually heavy flooding in North America, drivers are very aware of the possibility they may find themselves driving where water has come over the road.  It can be a daunting...
    Published on: Jun 07, 2020
  • When "Shady" is a Good Thing
    Just like your skin can burn from too much sun, so can the paint on your vehicle.  It can turn dull, oxidize and fade the more ultraviolet rays beat down on it. One solution is to park in a shady...
    Published on: Jul 12, 2020
  • If You Drive Like a Maniac (Aggressive Driving is Bad for a Vehicle)
    When someone mentions driving like a maniac, they're not talking about you, surely? Besides the safety issues of aggressive driving, you should know that your vehicle will last a lot longer if you'll ...
    Published on: Aug 16, 2020
  • Move it or Lose It (Dormant Vehicles)
    When it comes to your vehicle, driving it too much can cause some issues.  But what about not driving a vehicle enough? That has consequences as well. Here are a few things that can happen if a ...
    Published on: Aug 30, 2020
  • Power Failure (Broken Power Seat)
    Know anyone who doesn't love a power seat in an SUV, a car, truck or van? They're convenient and precise in their adjustments.  But when they break, oh, what a pain.  Not only is it inconven...
    Published on: Sep 06, 2020
  • Singing a Different Tune (Up) (Tune Ups)
    Engines required a lot more maintenance in earlier times.  You'd have to have your spark plugs, wires, rotors, caps, distributor points, fuel and air filters changed periodically.  There wer...
    Published on: Sep 27, 2020
  • A Turn for the Worse (Using Turn Signals)
    Distracted driving is bad, you know that.  Daydreaming, talking on the cell phone, putting your makeup on in the rear view mirror.  All bad.  But there's something else that causes more...
    Published on: Oct 04, 2020
  • The Third Brake Light (Third Brake Light Service)
    So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of t...
    Published on: Nov 01, 2020
  • Got it Covered! (Timing Cover Maintenance)
    You may have heard at one time or another about something called a timing belt or timing chain in your engine.  And you may know that if they fail… well, let's just say that there can be s...
    Published on: Nov 08, 2020
  • Cruisin' on Down Main Street
    When automakers first came out with cruise control, it was a real luxury item.  The older cruise controls used a mechanical vacuum system but it worked.  Well, some of the time.  Now d...
    Published on: Dec 27, 2020
  • Out with the Old (Vehicle Parts that Wear Out)
    Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, ev...
    Published on: Jan 01, 2021